Nike John McEnroe
Development

John McEnroe, Rebel with a Cause.

You can not be seriousscreams John McEnroe in 1981 on the Centre Court at Wimbledon's magnificent stadium. The unseen and inappropriate outburst of anger at this prestigious tournament turned the tennis world upside down. However, his frustration is justified: 'The ball was on the foul line, chalk flew up'! He denounced the authority of the referee who misinterpreted the rules. Nike contacts John McEnroe and will cleverly play off his character in marketing communications. The 'rebel with a cause' campaign became a huge success and footwear sales took a phenomenal boost. Nike dares to choose athletes who go against the flow. They are strong personalities who challenge the status quo!

It is inherent that strong brands and market leaders continuously question the situation as-is. The context today is forcing many entrepreneurs and policymakers to reinvent themselves or at least to rethink their strategy, execution, and timing. Marc Fauconnier puts it sharply: 

  • It's high time for countercyclical marketing. This means daring to invest against the grain. More than ever, customers reward companies and brands that exude confidence. These are typically companies that are optimistic about the future.  
  • You’ll also see leading companies further betting on customer experience. A personal, meaningful experience with a brand is a sustainable investment in the relationship with the customer, it will survive the crisis and guarantees continuity.
  • Finally, technological innovation and a digital strategy should receive full attention.

Let’s take a look at the successful 2017 launch of Nike’s Consumer Direct Offense program, a new strategy that enables Nike to serve consumers personally, faster and better. 

"The future of sports will be decided by the company that obsesses the needs of the evolving consumer. Through the Consumer Direct Offense, we’re getting even more aggressive in the digital marketplace, targeting key markets and delivering products faster than ever. "
Mark Parker, NIKE, Inc. Chairman, President and CEO.

By combining digital transformation with product development and technological innovation, we see Nike perpetuating its continued growth. User Experience research and strategy are really essential to connect with consumers 'one on one' and digitally.

In addition, 72% of our customers indicate that they want to reflect on their customer journey in the coming period. Common questions here are:

  • Who is our digital customer? Who is buying from us online?  
  • What are the common purchase triggers online?
  • What search terms are being used when searching? Relevant SEO?
  • What does the competitive landscape look like? What is your market share? 
  • What are your strengths, USPs versus your competitors online?
  • What are the key trends in the market digitally? Has a benchmark already been conducted?
Curious what our strategic experts could do for your organization?

During a 3 hour workshop, we identify the digital needs of your business. Furthermore, we visualize and prioritize clear actions to define a successful digital journey around your customer journey.

"I started my career at Nike in 1995. A unique experience and also very inspiring to work here. 25 years later, as if it were yesterday, I will often refer back to this fantastic period. I find myself often using the emotion of the athlete and the language of sport in my daily work. I met John McEnroe as part of a Nike corporate responsibility event in 1997. Contrary to the image we have of this top tennis player, McEnroe is an extremely pleasant, amiable, and principled man with a great taste for humor. Warm human qualities that we often see in real top players! "
Anthony Iudicello, Managing Director at Pàu.
Whether it is as an end to end project or within your team, we imagine, design, and develop your digital products.
PEOPLE FIRST.
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Let’s talk about your goals!

We believe in creating powerful and compelling customer experiences.

Anthony Iudicello - Managing Director
Contact
Pàu NV
BE 0834 918 887
Frankrijklei 115, 2000 Antwerpen
info@pàu.be
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